Marion and I are more than happy to provide feedback on our recent move from Bridgenorth to Martintown, Ontario.
To begin with, we were very impressed with your detailed estimate of the costs for our move. The estimate was concise and detailed. As well, an explanation was provided along with the estimate when presented. This eliminated any surprises.
You were approachable and always available for our myriad of questions. Our anxieties were always reduced after checking in with you.
Our move consisted of 3 days on the Bridgenorth end. The packers were efficient and most importantly , very pleasant and reassuring, communicating with us in a positive manner the entire time. ( we have had negative experiences in the past).
The movers were also very positive and professional in their approach, even when it was evident that there were problems to be solved along the way. They were very experienced and handled our furniture with extreme care. Their ability to communicate with us was exemplary, reducing our anxieties in the process.
This all resulted in a smooth successful move - out of our home in Bridgenorth, and into our new home here in Martintown.
Reflecting on the entire experience, it was handled with honesty and sincerity - the thread throughout was you, Frank, in keeping in touch and communicating when necessary.
Thank you so much and please pass along our appreciation to the movers: Jeff, Mike, Kevin, and Kevin. ( hope we have remembered everyone).
Marion and Gerry Duguid